Pop ups when I'm using my tablet in email app or doing other tasks. - The Galaxy Tab Forum

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Pop ups when I'm using my tablet in email app or doing other tasks.

Posted 05 June 2017 - 01:34 PM (#1) User is offline   Ambrit 

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I began having issues with random pop ups while using my tablet for any task. I thought it may be my twitter app, but I don't think it is. I never had this problem before. Any suggestions appreciated. :-)
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Galaxy Tab Model : Tab A 10.1 2016
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Android Version : Unknown(SAD) - See : Settings, About Device

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Posted 05 June 2017 - 08:39 PM (#2) User is offline   Yungster 

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Hey there,

Can you take a screenshot of the pop up and grab the URL when it appears again? If it's just a pop up, can you see if you're able to hold press on it to get a drop down menu and see if there's an option to copy the image address?

Does this pop up appear on this site or any site you're visiting? Let us know, we'll go from there.

Thank you,
Natalie
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Galaxy Tab Model : Unknown(SAD)
Galaxy Tab Number : Unknown(SAD) - See : Settings, About Device
Android Version : Unknown(SAD) - See : Settings, About Device

Posted 07 June 2017 - 10:51 PM (#3) User is offline   Ambrit 

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View PostYungster, on 05 June 2017 - 08:39 PM, said:

Hey there,

Can you take a screenshot of the pop up and grab the URL when it appears again? If it's just a pop up, can you see if you're able to hold press on it to get a drop down menu and see if there's an option to copy the image address?

Does this pop up appear on this site or any site you're visiting? Let us know, we'll go from there.

Thank you,
Natalie



Thanks for your reply. The pop ups don't ever appear when I'm viewing a webpage like this one, or others. It mostly appears when I first log into my email, or when playing a game of scrabble. They are not the same as the ads I get in the scrabble game. The ads only have the option of clicking yes or no to their product, which of course I click no. Im attaching 2 screen shots of two different pop ups uncropped.
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Galaxy Tab Model : Tab A 10.1 2016
Galaxy Tab Number : SM-T580
Android Version : Unknown(SAD) - See : Settings, About Device

Posted 08 June 2017 - 12:12 AM (#4) User is offline   Ambrit 

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View PostAmbrit, on 07 June 2017 - 10:51 PM, said:

Thanks for your reply. The pop ups don't ever appear when I'm viewing a webpage like this one, or others. It mostly appears when I first log into my email, or when playing a game of scrabble. They are not the same as the ads I get in the scrabble game. The ads only have the option of clicking yes or no to their product, which of course I click no. I hope the attachment is clear because I had to resize it because it said the file was too big. No matter what size I reduced the other images to it was rejected, so I was only able to get one image. I used an image resizer I downloaded from google play.


Attached File  Screenshot_20170607-232121_crop_607x521-303x260-75x64.png (5.7K)
Number of downloads: 6
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Galaxy Tab Model : Tab A 10.1 2016
Galaxy Tab Number : SM-T580
Android Version : Unknown(SAD) - See : Settings, About Device

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