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Problem with Rotation

Posted 01 February 2012 - 09:20 PM (#1) User is offline   schreurs 

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Hey Guys,

i´ve bought a Samsung Galaxy Tab 10.1 on last friday. Now i saw that the rotation of screen corrupt is. When i hold the pad vertical the screen sometimes rotate, when the ratation has finished and i hold pad horizontally the screen doesent rotate back.

The Opation Allow Rotate is on in Sub Menu and in Settings. I tried a full reset, and recovery. No Way :-( The PAd not fallan down or otherwise.

Anybode now what about this?

Thanks!

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Posted 01 February 2012 - 10:41 PM (#2) User is offline   Bart Laroc 

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  • LocationBristol, UK
  • Device Size:7-Inch Original
  • Device Model Number:GT-P1000
  • Android Version:2.3.6 Gingerbread

with the Factory Reset, did you have the two boxes checked in settings, privacy, "Back up my data" & "Automatic restore" ?

if you had these two boxes checked, when you did the Factory Reset, this would have automatically re-installed your downloaded apps
if one of the downloaded apps is causing the trouble, you can un-install any apps you have downloaded, reboot the Tab & see if
the screen rotation is back to normal, if it is, re-install the apps one at a time & check the screen rotation is still ok, if you find an app that
causes the problem, decide if you need the app or not ( if it is an app, please post back which one)
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Galaxy Tab 7-inch, GT-P1000, Overcome v4.1.0 Android Gingerbread 2.3.6, P1000XWJQ8

Posted 02 February 2012 - 05:06 PM (#3) User is offline   schreurs 

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i select wipe cache and wipe Data no recovery! I think its an hardware problem or?

Did you Factory Reset, As Above ? --- Bart

Posted 05 February 2012 - 07:03 PM (#4) User is offline   schreurs 

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yes, no apps and no settings restored. No changes with screen :-(

Posted 05 February 2012 - 10:18 PM (#5) User is offline   Bart Laroc 

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if a Factory Reset with no downloaded apps restored & just the stock apps loaded did not clear the problem,
then it would appear to be a stock software fault, I suggest returning it to your supplier for repair/replacement
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Galaxy Tab 7-inch, GT-P1000, Overcome v4.1.0 Android Gingerbread 2.3.6, P1000XWJQ8

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