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unable to sync with Kies 2.0 kies 2.0

Posted 12 January 2012 - 02:48 PM (#1) atma

Newbie

Group: Members
Posts: 3
Joined: 12-January 12
LocationMaharashtra, India
Device Size:Galaxy Note 5.3"
Device Model Number:GT-N7000
Android Version:Unknown(SAD) - See : Settings, About Device

hi.. i have a note purchased recently in India. i am trying to use kies 2.0. initially Note was detected and got connected and i managed to do a backup. and when i tried to sync the contacts with my laptop.. it went upto 60% and stopped syncing saying 'aborted by user' .thereafter i treid connecting the Note again but the Kies gave a message saying Kies 2.0 not compatible with your device. kindly help. i need to sync my contacts.

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Galaxy Tab Model : Galaxy Note 5.3"
Galaxy Tab Number : GT-N7000
Android Version : Unknown(SAD) - See : Settings, About Device

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Posted 12 January 2012 - 03:24 PM (#2) Bart Laroc

Relaxed Moderator

Group: Super Moderator
Posts: 3,592
Joined: 10-February 11
LocationBristol, UK
Device Size:7-Inch Original
Device Model Number:GT-P1000
Android Version:2.3.6 Gingerbread

have you tried Kies Air ? .......... available Android Market :-
https://market.andro...C5raWVzYWlyIl0.

Galaxy Tab 7-inch, GT-P1000, Overcome v4.1.0 Android Gingerbread 2.3.6, P1000XWJQ8

Posted 12 January 2012 - 03:45 PM (#3) atma

Newbie

Group: Members
Posts: 3
Joined: 12-January 12
LocationMaharashtra, India
Device Size:Galaxy Note 5.3"
Device Model Number:GT-N7000
Android Version:Unknown(SAD) - See : Settings, About Device

Hi Bart,
thanks for quick reply

yes.. i have tried Kies Air and it works.. but i haven't tried syncing with Kies Air.. is it possible to sync on Kies Air?
-------------
i tried Kies Air.. but i cant find any way to sync the contacts! :sad:

pls help
regds
atma

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Please Edit your Profile

Galaxy Tab Model : Galaxy Note 5.3"
Galaxy Tab Number : GT-N7000
Android Version : Unknown(SAD) - See : Settings, About Device

Posted 12 January 2012 - 04:36 PM (#4) Bart Laroc

Relaxed Moderator

Group: Super Moderator
Posts: 3,592
Joined: 10-February 11
LocationBristol, UK
Device Size:7-Inch Original
Device Model Number:GT-P1000
Android Version:2.3.6 Gingerbread

sorry Atma, your right, no contacts sync with Kies Air

you could try Un-Installing Kies from your Laptop, download the latest Kies from Samsung support & Install it
click on "Tools", trouble shoot connection error

when that completes, connect your Tab to the Laptop, try different USB sockets (some work better)

Galaxy Tab 7-inch, GT-P1000, Overcome v4.1.0 Android Gingerbread 2.3.6, P1000XWJQ8

Posted 12 January 2012 - 04:42 PM (#5) queeg

Advanced Member

Group: Members
Posts: 127
Joined: 23-May 11
LocationFife, UK
Device Size:7.7
Device Model Number:GT-P6800
Android Version:4.0.4 Ice Cream Sandwich

I don't think it is possible to sync contacts other that a simple copy and paste through Kies Air.

Quick question. Have you tried re-booting the phone and the pc and trying again ?

Also try, remove and unrequired USB devices, reboot, connect to phone and make sure the phone screen is on when you connect, wait until autoplay dialogue box pops up on pc, close this then launch Kies.

Kies can be fickle at times !

Let us know how you get on - can always try a remote assist if needed.

Derek

Galaxy Tab 7.7 GT-P6800 Android 4.0.4

Posted 17 January 2012 - 06:40 PM (#6) Technophobe

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Group: Members
Posts: 1
Joined: 17-January 12
LocationGauteng, South Africa
Device Size:Galaxy Note 5.3"
Device Model Number:GT-N7000
Android Version:Unknown(SAD) - See : Settings, About Device

Bought one today and as you can see by the alias I am seriously technically challenged. I also could not Sync. Tried various things, but upgrading the firmware seems to have fixed the problem (at least I got it to sync). On opening Kies, I still get an error to the effect that the device is not compatible with Kies 2.0, but click ok & it Sync's (gave me outlook errors & I shut that down). A reboot may fix this, but am unable to re-boot currently.

Definitely appears to be some compatibility issues, but at least I have all my contacts and calendar sync'ed.

Good luck!!!!!

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Galaxy Tab Model : Galaxy Note 5.3"
Galaxy Tab Number : GT-N7000
Android Version : Unknown(SAD) - See : Settings, About Device

Posted 19 January 2012 - 10:37 AM (#7) sulasno

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Group: Members
Posts: 150
Joined: 03-January 12
LocationThailand
Device Size:7 Plus
Device Model Number:Unknown(SAD) - See : Settings, About Device
Android Version:Unknown(SAD) - See : Settings, About Device

Try connection troubleshoot; Kies will reinstall drivers (under Win7)

I could use Kies to connect to both the Note and the Tab 7 Plus but failed in Windows XP

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Galaxy Tab Model : 7 Plus
Galaxy Tab Number : Unknown(SAD) - See : Settings, About Device
Android Version : Unknown(SAD) - See : Settings, About Device