Difficulty connecting Tab 10.1 to Windows XP

Posted 09 October 2011 - 04:02 PM (#1) cottonmouth

Newbie

Group: Members
Posts: 1
Joined: 09-October 11

Hey everyone,

New here, and I was wondering if I could ask for help. I just bought a Galaxy Tab 10.1, and I can't seem to connect it to my Windows XP PC.

Things I already did that didn't work:
*Install Kies. Kies doesn't recognize the device.
*Try all the USB ports
*installed driver here, but still didn't work:
http://www.samsung.c.../GT-P7510UWYXAR

I attached a screenshot of the error I get whenever I plug in the tab. I looked through similar threads here, but I can't seem to find a solution. I'm in the Philippines, by the way, so any US carrier-specific solutions won't work for me. I'd really appreciate any help I can get (the 10.1 is my dream device, and now that I have it, I want to have the best experience I can get from it). Thank you so much!

EDIT: Erm...I'm not sure if the file attachment worked, so here's the screenshot
http://i55.tinypic.com/2n69llj.jpg

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Posted 09 October 2011 - 05:56 PM (#2) wizz

Superman Moderator

Group: Super Moderator
Posts: 5,143
Joined: 09-December 10
LocationUK
Device Size:7-Inch Original
Device Model Number:GT-P1000
Android Version:2.3.3 Gingerbread

Did you try downloading the driver again.......could have been a bad download.

That message might also indicate an incorrect driver.......I would fill an on-line Samsung Support request in, outlining your problem and asking them to confirm the correct XP driver........might be a good idea also to make sure you XP is up to date with all three service packs and subsequent updates.

Galaxy Tab 7" wifi & 3g (GT-P1000) Gingerbread 2.3.3

Posted 11 October 2011 - 02:01 AM (#3) Gazzza47

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Group: Members
Posts: 2
Joined: 11-October 11

Go into Settings and click on Applications.
Uncheck the box labeled USB debugging.
then reconnect your tab to your PC/laptop.
It should recognize it now.
At least it worked for me!

Posted 11 October 2011 - 05:26 PM (#4) Amoani

Member

Group: Members
Posts: 11
Joined: 09-October 11

Hi Cottonmouth,
I have had exactly the same issue with multiple PCs and operating systems and no matter what i did i still could not get it to connect via usb. I could connect via wifi fine but my PC would just not recognise the device via usb. I even bought a new usb data cable all to no avail. In the end i have had to send it back and am awaiting a new device. Have a look at my thread for a few suggestions from people on how to resolve the problem:. Linky

Posted 13 November 2011 - 08:59 AM (#5) kasun

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Group: Members
Posts: 1
Joined: 13-November 11

Hey! I'm from sri lank. I bought my galaxy tab a couple of days ago and have the same problem. I also tried everything but still cant connect the tab to the computer. So if you find anything please inform me. My email- kasun.sriyantha@gmail.com