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Difficulty connecting Tab 10.1 to Windows XP

Posted 09 October 2011 - 03:02 PM (#1) User is offline   cottonmouth 

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Hey everyone,

New here, and I was wondering if I could ask for help. I just bought a Galaxy Tab 10.1, and I can't seem to connect it to my Windows XP PC.

Things I already did that didn't work:
*Install Kies. Kies doesn't recognize the device.
*Try all the USB ports
*installed driver here, but still didn't work:
http://www.samsung.c.../GT-P7510UWYXAR

I attached a screenshot of the error I get whenever I plug in the tab. I looked through similar threads here, but I can't seem to find a solution. I'm in the Philippines, by the way, so any US carrier-specific solutions won't work for me. I'd really appreciate any help I can get (the 10.1 is my dream device, and now that I have it, I want to have the best experience I can get from it). Thank you so much!

EDIT: Erm...I'm not sure if the file attachment worked, so here's the screenshot

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Galaxy Tab Model : 10.1
Galaxy Tab Number : Unknown(SAD) - See : Settings, About Device
Android Version : Unknown(SAD) - See : Settings, About Device

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Posted 09 October 2011 - 04:56 PM (#2) User is offline   wizz 

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Did you try downloading the driver again.......could have been a bad download.

Samsung USB Driver v1.5.14.0 for Android Mobile Devices :- http://downloadcente...s_v1.5.14.0.exe

That message might also indicate an incorrect driver.......I would fill an on-line Samsung Support request in, outlining your problem and asking them to confirm the correct XP driver........might be a good idea also to make sure you XP is up to date with all three service packs and subsequent updates.
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Galaxy Tab 7" wifi & 3g (GT-P1000) Gingerbread 2.3.3
Galaxy Tab 3 8.0 wifi (SM-T310) Kitkat 4.4.2

Posted 11 October 2011 - 01:01 AM (#3) User is offline   Gazzza47 

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Go into Settings and click on Applications.
Uncheck the box labeled USB debugging.
then reconnect your tab to your PC/laptop.
It should recognize it now.
At least it worked for me!
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Posted 11 October 2011 - 04:26 PM (#4) User is offline   Amoani 

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Hi Cottonmouth,
I have had exactly the same issue with multiple PCs and operating systems and no matter what i did i still could not get it to connect via usb. I could connect via wifi fine but my PC would just not recognise the device via usb. I even bought a new usb data cable all to no avail. In the end i have had to send it back and am awaiting a new device. Have a look at my thread for a few suggestions from people on how to resolve the problem:. Linky
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Posted 13 November 2011 - 07:59 AM (#5) User is offline   kasun 

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Hey! I'm from sri lank. I bought my galaxy tab a couple of days ago and have the same problem. I also tried everything but still cant connect the tab to the computer. So if you find anything please inform me. My email- kasun.sriyantha@gmail.com
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Posted 13 November 2011 - 11:36 PM (#6) User is offline   ADOLFOHERNANDEZ 

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I have read about a Kies Logger software that could fix the connection issue, has anybody know anything about this? :)

Sent from my rooted GT-P1010 using TapaTalk
Tab 7-Inch Original
GT-P1010 rooted
Android 2.2.1 FROYO.XWKB8
Kernel 2.6.32.9 root@SE-S608 #1

Posted 16 April 2014 - 03:47 AM (#7) User is offline   zordak 

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I've got similar problem. Tried Kies, Kies 3, and even Samsung New PC Studio, but my device is not recognized. Windows XP sees it as a camera only. The Galaxy Tab 3 10.1 tablet is set to MTP under USB options. An error message on the tablet says the system requires service pack 3 (which is what I have installed), Media Player 10 (nope, I only have 9 - tried 10 but it's not compatible with my version of Windows it says and won't install), or Android Helper for the Mac OSX.

Why is this product make file transfer so difficult? What do I need to do?

Galaxy Tab Model : 3 10.1
Galaxy Tab Number : GT-P5210
Android Version : 4.2.2 Jellybean

Posted 16 April 2014 - 07:47 AM (#8) User is offline   wizz 

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Upgrade to Windows 7 or 8 .... A driver is required for Windows XP, and as of April 6th this year, Microsoft have withdrawn support for XP so unless you can obtain one from a third party, it is unlikely that one wll be available from Microsoft themselves ....
Posted Image

Galaxy Tab 7" wifi & 3g (GT-P1000) Gingerbread 2.3.3
Galaxy Tab 3 8.0 wifi (SM-T310) Kitkat 4.4.2

Posted 18 April 2014 - 02:42 AM (#9) User is offline   zordak 

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So annoying that Samsung doesn't seem to even try to make a solution for the many XP users out there. Does not leave me with a favorable impression. Of course, my favorable impression was pretty much dashed after buying the product and realizing they they would sell a tablet without any spell checking capabilities (not even in the included Polaris Office suite), not to mention the memory management problems and other limitations this product has.

Galaxy Tab Model : 3 10.1
Galaxy Tab Number : GT-P5210
Android Version : 4.2.2 Jellybean

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