[lakost]

Hey guys,i just got my tab yesterday.
I cant seem to be able to configure my lock screen.Everytime i try to turn on the lock screen option,it will go back to the location and security page.I reset the device but the problem is still persists. Try to update the firmware but it says unable to go into upgrade mode.tried it twice with same results.
Anyone know how to solve the problem with the lock screen?

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[kelf]

Just purchased the tab 8.9. I am experiencing the same problem. Any solution to this yet?

[lakost]

 kelf, on 09 October 2011 - 04:08 AM, said:

Just purchased the tab 8.9. I am experiencing the same problem. Any solution to this yet?

No idea.cant seem to enable the lock screen manually but i can change the lock screen pattern and use it.that should do it for now until the problem is solved completely.

[Bart Laroc]

here are a couple of links to Samsung official How-To's
just in case your missing a part of the process

How To Lock The Wi-Fi GT-p7510 Galaxy 10.1 Tablet
http://www.samsung.c...31&fm_seq=21599

How To Receive The Latest Software Updates On The Wi-Fi GT-p7510 Galaxy 10.1 Tablet
http://www.samsung.c...22&fm_seq=21590

[lakost]

 Bart Laroc, on 09 October 2011 - 06:53 AM, said:

here are a couple of links to Samsung official How-To's
just in case your missing a part of the process

How To Lock The Wi-Fi GT-p7510 Galaxy 10.1 Tablet
http://www.samsung.c...31&fm_seq=21599

How To Receive The Latest Software Updates On The Wi-Fi GT-p7510 Galaxy 10.1 Tablet
http://www.samsung.c...22&fm_seq=21590

Thanks for the link.really useful.

[stucknnola]

I had the same problem and finally figured it out after a needless return to factory settings. The problem I had was that I was clicking on "Off Never lock the screen" as if clicking it will turn it on. This just turns it off. Instead, after setting you pattern, PIN, or Password touch the "Location and Security" at the top of the screen. Doing so should back you out to the prior menu with your lock screen configuration listed and turned on.

I hope that helps.

[hotelguy]

 stucknnola, on 14 November 2011 - 04:05 AM, said:

I had the same problem and finally figured it out after a needless return to factory settings. The problem I had was that I was clicking on "Off Never lock the screen" as if clicking it will turn it on. This just turns it off. Instead, after setting you pattern, PIN, or Password touch the "Location and Security" at the top of the screen. Doing so should back you out to the prior menu with your lock screen configuration listed and turned on.

I hope that helps.

Yes! This works. Thank you! Thank you! Thank you!

[gypsyroadhog]

 stucknnola, on 14 November 2011 - 04:05 AM, said:

I had the same problem and finally figured it out after a needless return to factory settings. The problem I had was that I was clicking on "Off Never lock the screen" as if clicking it will turn it on. This just turns it off. Instead, after setting you pattern, PIN, or Password touch the "Location and Security" at the top of the screen. Doing so should back you out to the prior menu with your lock screen configuration listed and turned on.

I hope that helps.

Yes thanks that worked fine. Once you realise what is happening it all makes sense but it is far from clear if you don't. It should be simple enough to change the wording of the screen to makes matters absolutely clear. Does anyone know how to get a problem and suggested solution into the Android change control system??