[Reginald]

I have a Galaxy GT P1010, no 3G
I have downloaded Kies to my PC and when I connect my tablet the PC says 'Found New Hardware' but nothing appears in 'my Computer'
When I ask Kies to connect to my tablet the circle goes round and round ( I have left it for an hour or so). Eventually it says downloaded successfully, please restart, but when I do it is not recognised.
I am 'intermediate' with computers.
Can anybody help?
Thanks in advance

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[Gmask]

Reginald, on 02 September 2011 - 02:53 PM, said:

I have a Galaxy GT P1010, no 3G
I have downloaded Kies to my PC and when I connect my tablet the PC says 'Found New Hardware' but nothing appears in 'my Computer'
When I ask Kies to connect to my tablet the circle goes round and round ( I have left it for an hour or so). Eventually it says downloaded successfully, please restart, but when I do it is not recognised.
I am 'intermediate' with computers.
Can anybody help?
Thanks in advance

Im using the 7" tab may be it will work also with you. Go to setting-wireless setting- usb setting - choose kies. Open ur kies and connect ur tab with the usb. Give it a try.

[Moderator Blast]

Gmask is correct, that should solve your problem. You should set your tab to kies before you plug the cable into your pc. It sometimes takes a while for your pc to connect and then your Tab screen will go black.
I think I also turn the wifi off when I connect to kies.
Good luck

Blast

[Reginald]

Thanks for your advice.
I have turned off the wi-fi and set the tab to Kies. I then plugged in the cable to the PC and nothing after 10 mins.
How long should I wait?

Also, can I connect to 3G using a dongle with a sim card fitted?

[Reginald]

The computer still says found new hardware but there is nothing in 'my computer'

[Bart Laroc]

have you tried both options, connecting with USB Debugging Disabled & then Try with USB Debugging Enabled

USB Debugging --- 1. From a Home screen, press the Menu Key ➔ Settings
➔ Applications ➔ Development.
2. Touch USB debugging to enable or disable the setting.
When enabled, a check mark appears in the check box.

[Reginald]

Thanks but the USB entry is greyed out and not available.

[Bart Laroc]

Reginald, on 02 September 2011 - 04:47 PM, said:

Thanks but the USB entry is greyed out and not available.

thats because your connected with your usb cable, disconnect the cable, set the usb, then reconnect the cable

[Reginald]

I have decided I am a beginner, so can we start from the beginning, please?
I have the Samsung GT P1010, the computer, and the USB cable.
The Samsung is set to de-bugging.
Kies is downloaded to the computer and although it opened once for me, I can't get it to open again!!

What order should I now set up the file transfer?

Please help.

[Bart Laroc]

Fresh Start, (with Tab & PC NOT connected)

on the PC open Kies, if it does not open, goto Control Panel, Programs & Features, find Samsung Kies & Uninstall,
download a fresh copy of Kies from Samsung Support, Install the fresh copy

open kies, in the top bar click on Help, check for updates --- click on Tools, Install driver --- reboot PC
-----------------------------------------------------------------------------------------------------------------------------------------------------------------------
on the Tab, (with Tab & PC NOT connected)

From a Home screen, press the Menu Key ➔ Settings ➔ Wireless and network ➔ USB settings ➔ select Samsung Kies.
From a Home screen, press the Menu Key ➔ Settings ➔ Applications ➔ Development.
Touch USB debugging to enable or disable the setting. When enabled, a check mark appears in the check box.
(try it first with debugging DISABLED (no check mark in the box)
-------------------------------------------------------------------------------------------------------------------------------------------------------------------------
now Connection, first open Kies on the pc, connect your Tab to PC via the USB cable, should give you a dark screen
on the Tab with an USB Icon, a moving dotted line & connected

on the PC you should have the phone icon "Connecting" with a whirling disk as it tries to connect, once its connected you
should see on the PC the phone icon followed by GT-P1010

if you click on that "Line", you should get a page with "Basic Information", "Sync", "Import/Export", "Back up/Restore"

on the "Basic Information" page you should see an option to "View in Explorer" your Tab Memory, from there you can
drag & drop files & or folders from your PC to Tab & from Tab to PC, you can also edit files & folders on the Tab from your PC

[Reginald]

This is what I wanted. I don't know where you are, but I have only just seen this (it is 08.00 in the UK)
As soon as my wife will let me I will try this and let you know.
Thanks a lot.

[Reginald]

I have uninstalled my copy of Kies, and reinstalled it.
The problem is it won't open!!!
The tablet is NOT connected.
When I try to open Kies from the 'shortcut' my desktop goes black for a moment and then returns to normal It moves my Yahoo widget clock to another position - weird.
Any ideas?
PS I have just noticed you are in the UK.

[Reginald]

Is it possible I am downloading the wrong version? When I go to support I have to choose between GT P1010/M16 and GT P1010/W16.
There is nothing on my tablet nor on the box to say which it is.

[wizz]

Reginald, on 03 September 2011 - 12:44 PM, said:

Is it possible I am downloading the wrong version? When I go to support I have to choose between GT P1010/M16 and GT P1010/W16.
There is nothing on my tablet nor on the box to say which it is.

Not in Settings / About device ?

[Bart Laroc]

I checked the Samsung Support site, GT-P1010/M16 & GT-P1010W16 both pages show the same version of Kies for PC to download (Kies_2.0.2.11071_128.exe (82.5mb)),
you are using a PC & not a MAC ? --- what version of Windows are you running ? (if its Windows 7 or Vista, try right clicking the downloaded Kies Installation file & select Run as Administrator, windowsXP just double click to install)
right click your Kies desktop shortcut, select properties, Win7 & Vista select "open file location" --- WinXP select "find Target" -- then right click Kies.exe & select Run as Administrator Win7 & Vista, windowsXP select open

if all this fails, can you try on another PC (friend, relation, neighbour, colleague)

[Reginald]

Hi,
Well I was about to give up when I found and tried the Microsoft compatibility wizard. I checked the windows 98 but then unchecked all the others.
I then reduced my screen resolution and suddenly Kies opened!!!!!!!!!!!
I don't know if it because of the resolution change, or unchecking the boxes by chance. Still it is now up and running. I am a bit afraid pt turn off my PC in case it won't open tomorrow, but we shall see.
Can't thank you enough for your help. If you lived nearby I would by you a drink. (I am in Surrey, near Leatherhead)

[Reginald]

Going mad!!!!
Having got it working last evening this morning it won't open.
At least we know it will open and work as designed.
But NOT today.
Any ideas?

[Bart Laroc]

if you connected the Tab with Kies once, you will have the correct drivers on your pc now to connect your Tab, try setting the Tab USB to "Mass Storage" & connecting to your PC, the Tab should show as extra Hard Disk Drive/s on your PC in "My Computer"

[Reginald]

Hi again,
The tab shows in 'My Computer'.
The problem is Kies won't now open either with the tab connected or not connected.

[Bart Laroc]

until you can get Kies sorted on your pc, you might try "My Phone Explorer" app needed for Tab, download needed for PC

Tab:-
https://market.andro...e=search_result

PC:-
http://www.fjsoft.at/en/downloads.php