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Login to Samsung account - help please

Posted 05 August 2011 - 05:38 PM (#1) User is offline   golfista 

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Help please -- I registered my Galaxy tab 10.1 with Samsung immediately it arrived. Unfortunately, I have forgotten the password. I have tried numerous times (and another e-mail addresses) to correct the problem. Impossible. I keep getting NEW passwords and they do not work. I tried to update the system and keeps asking me for a password and it comes up WRONG PASSWORD. Any suggestions? Many thanks.

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Posted 08 August 2011 - 03:21 PM (#2) User is offline   AlejandroG 

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did you try a factory reset? you'll loose all apps installed, but you should start from scratch and you can create a new account in samsung
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Galaxy Tab Model : Unknown(SAD)
Galaxy Tab Number : Unknown(SAD) - See : Settings, About Device
Android Version : Unknown(SAD) - See : Settings, About Device

Posted 08 August 2011 - 04:07 PM (#3) User is online   wizz 

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View Postgolfista, on 05 August 2011 - 05:38 PM, said:

Help please -- I registered my Galaxy tab 10.1 with Samsung immediately it arrived. Unfortunately, I have forgotten the password. I have tried numerous times (and another e-mail addresses) to correct the problem. Impossible. I keep getting NEW passwords and they do not work. I tried to update the system and keeps asking me for a password and it comes up WRONG PASSWORD. Any suggestions? Many thanks.

Isn't there a "lost password" option, there normally is ?
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Galaxy Tab 7" wifi & 3g (GT-P1000) Gingerbread 2.3.3
Galaxy Tab 3 8.0 wifi (SM-T310) Kitkat 4.4.2

Posted 09 August 2011 - 01:55 AM (#4) User is offline   lakeview11 

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I had the same problem.. I did some searching and found www.samsungdive.com. Here I created a username and password. All is good now.

Posted 11 August 2011 - 12:28 AM (#5) User is offline   vancegate 

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I had the same problem but once I registered my device on the Samsung web site first, then I was able to log in from the tablet.Posted Image
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Galaxy Tab Model : 10.1
Galaxy Tab Number : GT-P7510
Android Version : Unknown(SAD) - See : Settings, About Device

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