The Galaxy Tab Forum: WiFi Problems GT-P1000, GT-P1000L, GT-P1000M, GT-P1000N, GT-P1000R, GT-P1000T, GT-P1010 - The Galaxy Tab Forum

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WiFi Problems GT-P1000, GT-P1000L, GT-P1000M, GT-P1000N, GT-P1000R, GT-P1000T, GT-P1010 AT&T SGH-I987 Sprint SPH-P100 T-M SGH-T849 US Cellular SCH-I800

Posted 13 December 2010 - 10:29 PM (#1) User is offline   Jspalaroan 

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I can connect my SGt at home with Dlink router without any problems as well as with other wifi hotspot . In our office we have a Belkin router connected to our dsl. My Sgt was able to connect twice but now now more. I did hard reset the Sgt as suggested in other forum and was able to connect again but problem keep coming back. Upgraded the firmware of Belkin but problem still persist. Any ideas how to solve this? Maybe its an issue with Sgt? During the process of connection it just stays at obtaining IP address.

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Posted 14 December 2010 - 08:09 PM (#2) User is offline   Bogdi 

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View PostJspalaroan, on 13 December 2010 - 10:29 PM, said:

I can connect my SGt at home with Dlink router without any problem as well as with other wifi hotspot . In our office we have a Belkin router connected to our dsl. My Sgt was able to connect twice but now now more. I did hard reset the Sgt as suggested in other forum and was able to connect again but problem keep coming back. Upgraded the firmware of Belkin but problem still persist. Any ideas how to solve this? Maybe its an issue with Sgt? During the process of connection it just stays at obtaining IP address.


Hi.

I believe that is a problem with your router. Did you try with another router? I have at home and at work a wifi router and it connects to both very fast.


Sent from my GT-P1000 using Tapatalk

Galaxy Tab Model : 7-Inch Original
Galaxy Tab Number : GT-P1000
Android Version : 2.3.6 Gingerbread

Posted 15 December 2010 - 10:27 AM (#3) User is offline   Jspalaroan 

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My Sgt is now connected with our Belkin router, the hardreset of router and Sgt helps. Hope this would continue.


Sent from my GT-P1000 using Tapatalk

Posted 15 December 2010 - 12:00 PM (#4) User is online   wizz 

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View PostJspalaroan, on 15 December 2010 - 10:27 AM, said:

My Sgt is now connected with our Belkin router, the hardreset of router and Sgt helps. Hope this would continue.


Sent from my GT-P1000 using Tapatalk

That's good to hear...
Once you have a working connection your Tab will remember your Belkin and by default will then connect automatically from now on...
Posted Image

Galaxy Tab 7" wifi & 3g (GT-P1000) Gingerbread 2.3.3

Posted 16 December 2010 - 02:19 AM (#5) User is offline   vargas 

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View Postwizz, on 15 December 2010 - 12:00 PM, said:

That's good to hear...
Once you have a working connection your Tab will remember your Belkin and by default will then connect automatically from now on...



I now cannot connect to my home router. We had new carpet put in so everything was shut down and unplugged. I have replugged in and started everything and the ONLY thing that won't connect is the TAB? My satellite radio connects, my laptop, everything but the tab. It keep scanning and telling me that it is obtaining IP adress from linksys, then it will change to REMEMBERED and then it just keep trying to get an IP address.

I never had this issue before. I've done a hard shut down on the tab, the modem, the router, etc--nothign is working.

Any suggestions?
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Posted 16 December 2010 - 04:38 AM (#6) User is offline   Springer 

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Is your router set up to broadcast the SSID? Some people turn it off for security reasons. If that was changed the Tab won't see it anymore. Mac address filtering activated by accident? If nothing was changed it should connect.

Is there another access point nearby with the same name. It may be trying to connect to that one instead of yours. We have 2 access points in our office on our network segment. When I move to the other part of the floor it should switch to the closest AP but it does not. It seems to remember the first one and will not switch. That is what made me think of another access point causing your problem.
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Posted 27 December 2010 - 03:28 AM (#7) User is offline   Tabluvr 

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OK, I am not finding any way to enter that information into the Tab, there is no settings area under Wi Fi to enter that information that I can find, I sure wish I could figure this one out as I am ready to throw this thing out the window!!

Posted 27 December 2010 - 02:54 PM (#8) User is offline   nkwaldrep 

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On WIFI Settings screen:

Touch Menu Button
Select "Advanced"

Place a check mark next to "Use Static IP Address"

Posted 02 January 2011 - 07:10 AM (#9) User is offline   bobh 

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The problem is that when you buy your brand new phone (mine is the samsung galaxy Tab running android 2.2) and you configure to your wireless network, it will connect with no problem, then,after a while, with no apparent reason, it won't connect to it anymore.
It keeps saying 'obtaining ip address' but it never does, and never connects to this particular WiFi network any more.
I have reset my Galaxy Tab (Many times) and reconfigured the access point. Am SOMETIMES able to connect to my Wi Fi Network again, but then it will give me the never ending "Obtaining I/P address" message again.
This is happening to a lot of people out there.
This IS NOT a wireless router problem,
( I have already tried everything I can on my router (not that I had to because the Galaxy Tab connects to the network at first but then stops and I have several other devices that use the same wireless network with no problem).
The problem is certainly with Android. Can someone tell me PLEASE what can be done here. I am starting to think I made a terrible choice getting an Android device.
There must be a way to correct this, I am sure this is an operating system bug.
PLEASE advise.


I am in Singapore on Singtel and have posted / reported this to them and they refer me to Samsung!!!!!.........????

Posted 02 January 2011 - 02:30 PM (#10) User is offline   leekb 

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Fortunately I have not experienced this with my SingTel Tab. It's been working fine so far. But the fact that it doesn't support WiFi WPA Enterprise is a let down.

Until the pending lemon law is passed, SingTel is right in advising you to send it in to the Samsung Service Center to get it fixed. I recently bricked my Tab and Samsung was friendly enough to help me revive it foc under warranty.

Posted 02 January 2011 - 02:36 PM (#11) User is offline   Bogdi 

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Please read these topics :

http://www.thegalaxy...tivity-problem/

http://www.thegalaxy...lem-with-wi-fi/

Galaxy Tab Model : 7-Inch Original
Galaxy Tab Number : GT-P1000
Android Version : 2.3.6 Gingerbread

Posted 03 January 2011 - 01:07 AM (#12) User is offline   bobh 

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View Postleekb, on 02 January 2011 - 02:30 PM, said:

Fortunately I have not experienced this with my SingTel Tab. It's been working fine so far. But the fact that it doesn't support WiFi WPA Enterprise is a let down.

Until the pending lemon law is passed, SingTel is right in advising you to send it in to the Samsung Service Center to get it fixed. I recently bricked my Tab and Samsung was friendly enough to help me revive it foc under warranty.


thanks for the reply.
I've also posted on Android Forum and twice with Samsung.
Lots of sympathy and common problems seen on the Android forum but deadly silence from Samasung so far!!!
Apart from this "Glitch" I like the Device.

Posted 03 January 2011 - 03:16 AM (#13) User is offline   hopeweaver 

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Hi guys, I had the same problem in connecting to a wifi router - SGT has difficulty in obtaining an IP address from the DHCP of my original router. It is quite annoying, to say the least. I tried to change the wift router from the D-Link DSL-504T to D-Link DIR-635. After the change, everything went fine - SGT obtain an IP address with not delay at all. It seems the wifi component of SGT is not compatiable with some wifi router. I wish Samsung could release a firmware update to rectify this problem.

Posted 03 January 2011 - 07:38 AM (#14) User is offline   mfzaman 

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I am also facing a weird prob regarding wifi....it connects to my home & office wifi network and I can browse the web with the default browser but when I want to log in to the Market or Facbook it doesn't connect and says check your settings....don't know what to do...am I doing something wrong here....pls help

Posted 03 January 2011 - 01:22 PM (#15) User is offline   Jspalaroan 

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View PostJspalaroan, on 15 December 2010 - 10:27 AM, said:

My Sgt is now connected with our Belkin router, the hardreset of router and Sgt helps. Hope this would continue.


Sent from my GT-P1000 using Tapatalk


Just an update, still the problem is there, I can confirm that belkin router is not a problem, I will try the static address method, btw my unit is from Singtel.

Posted 05 January 2011 - 02:27 PM (#16) User is offline   Noonan 

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I am in the US and when I use my Verizon data package to connect to the Internet when I travel I cannot reconnect to my wifi at home again. I keep getting the message "obtaining IP address" and then it times out and tries again for about 5 times with no results. I called Samsung and the only advice was to do a system reboot. I then spent hours reconfiguring my tablet. I've notice a few other people are having this problem. Someone else was saying to manually input the ip address. I am not sure about how to do this exactly. Any ideas?

Posted 05 January 2011 - 04:49 PM (#17) User is offline   Noonan 

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I am in the US and when I use my Verizon data package to connect to the Internet when I travel I cannot reconnect to my wifi at home again. I keep getting the message "obtaining IP address" and then it times out and tries again for about 5 times with no results. I called Samsung and the only advice was to do a system reboot. I then spent hours reconfiguring my tablet. I've notice a few other people are having this problem. Someone else was saying to manually input the ip address. I am not sure about how to do this exactly. Any ideas?

Posted 05 January 2011 - 05:32 PM (#18) User is offline   vlad 

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HI,

I've repluied before to the posts regaring wifi.
I beleive the router is the problem.
See the post in this forum:
http://forums.whirlp...archive/1576880

"Revs,

Thanks for the advice. Only had a chance to try it today and it worked a treat!

Updated firmware in the router with a reset to factory settings and setting up the wi-fi with a new SSID on a different channel has answered both questions – PC, iPhone and Galaxy Tab now all finding and connecting to wi-fi with security set to wpa2 tkip."

Hope it helps.

Vlad
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Posted 05 January 2011 - 06:32 PM (#19) User is offline   Noonan 

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[quote name='Noonan' timestamp='1294242559' post='2609']
I am in the US and when I use my Verizon data package to connect to the Internet when I travel I cannot reconnect to my wifi at home again. I keep getting the message "obtaining IP address" and then it times out and tries again for about 5 times with no results. I called Samsung and the only advice was to do a system reboot. I then spent hours reconfiguring my tablet. I've notice a few other people are having this problem. Someone else was saying to manually input the ip address. I am not sure about how to do this exactly. Any ideas?
[/quote

it find the router every time but just connects and then disconnects.

Posted 09 January 2011 - 04:07 PM (#20) User is offline   vorost 

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Hi, I have posted this at the android forum as well (apologies for cross posting), but as I have received a couple of Qs, here it is again: hope this helps. As it has been mentioned, the problem is that the Galaxy Tab holds on to a specific IP address. In a given wifi network the Tab gets an IP address: later on, when it is re-connecting, it will request the same IP address, despite the fact that the router is giving it another one. They will fight over the IP address and the Tab never gets connected. Sometimes switching off the Tab, or the Wifi (either router or Tab), or changing settings in the network helps, sometimes even these are not enough. Usually Wifi works well for a period and then the problem occurs (again): other times even the first connection fails. It may happen on N or G networks with different encryption etc etc. Once again, the switching off and/or changing the network settings solution may work for you - I found these solutions mostly to be temporarily. The other reliable solution I found is the static IP address assignment (mentioned by others as well) - here are the details for my static IP approach.

1) Set a static IP address on router (assign an IP to your phone/tab mac address e.g. 128.128.1.110 to your Tab mac address)
2) I use Wifi Static (free) from Android Marketplace to set several static addresses as I use several wifi networks so I will describe that one, but you may enter the information below in any ways into the Tab wifi setup

3) Collect necessary info: use your computer / mobile device / router info page via browser to get the following (eg on Windows prompt, type ipconfig /all)
3A) IP address: this is going to be the Tab IP address (set on the router as static)
3B) Gateway: this is your router as gateway, usually your router IP (eg 128.128.1.1 for me)
3C) Netmask: set on the router, usually 255.255.255.0 or similar
3D) DNS1, DNS2: domain name server values, your provider assigns them, router and ipconfig lists these values
3E) WIFI network SSID (name)
3F) Your router MAC address (called BSSID)

4) Start Wifi Static and enter all the information above. When you give all this, at the bottom of the screen you have "APs that use the above info" (Access Points). Tap it, usually it offers the WIFI network SSID (name) immediately, if not type it in. Same with BSSID (this is the router MAC address)
5) Dont forget to save the info (menu: add). quit & go back to wifi android screen
6) Select your (on Galaxy, probably right now says disabled) wifi network. Click to forget, then re-enter the password
7) A transparent box will appear to signify that this connection is going to use the static settings. if this does not appear, you got something wrong
8) Connected hopefully.

Hope it helps & I also hope that sooner or later this problem is going to be solved for good. If somebody knows a 'one click' solution that solves the entire problem for once and all, I would be interested.

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