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Movie - "Format Not Supported" played previously?

Posted 31 January 2011 - 09:29 AM (#1) User is offline   Nattal 

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  • Device Size:7-Inch Original
  • Device Model Number:GT-P1000
  • Android Version:2.3.3 Gingerbread

Hey all, came across a starnge problem today. I was showing a friend the GTab and went to play a movie and I got the error message "Format Not Supported". This is using the standard Video player within the GTab I have always used. The movies I tried were all downloaded from the Samsung Movies as part of the £200 voucher deal. I have played them all before with no trouble so am a litle baffled on this. My Iplayer downloads still play fine, just the Samsung movies are a problem. Could it be a DRM issue? If so why would they work previously and not now?

Galaxy Tab 7-inch
GT-P1000
Android 2.3.3 Gingerbread

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Posted 31 January 2011 - 09:34 AM (#2) User is offline   wizz 

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You wouldn't have rooted your Tab, by any chance ?
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Galaxy Tab 7" wifi & 3g (GT-P1000) Gingerbread 2.3.3
Galaxy Tab 3 8.0 wifi (SM-T310) Kitkat 4.4.2

Posted 31 January 2011 - 11:12 AM (#3) User is offline   Nattal 

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Yes I have, it is not rooted at the moment as I unrooted it after deleting some of the pre-installed apps.

Does rooting cause this problem? I can always plug the GTab into the PC and resync through media player, may give that a go tonight when I get home.

Galaxy Tab 7-inch
GT-P1000
Android 2.3.3 Gingerbread

Posted 31 January 2011 - 11:48 AM (#4) User is offline   wizz 

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To be honest......I've noticed a lot of the members who are having niggly problems have rooted/flashed their Tabs........it can't be coincidence.

Please remember, when you do this......you do it at your own risk, and it could be a contributory factor to later problems....

The other thing you need to look out for, if problems arise is:-

1) Have I altered settings on my tab ?

2) What Apps have I installed, just prior to my problems starting. You may wish to un-install some of them to see if they might be the cause....

Just common sense really......
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Galaxy Tab 7" wifi & 3g (GT-P1000) Gingerbread 2.3.3
Galaxy Tab 3 8.0 wifi (SM-T310) Kitkat 4.4.2

Posted 28 April 2011 - 07:01 AM (#5) User is offline   Aalina 

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According to me Doing it this way means you will only have 7 days from the date of download to watch the programmes, instead of the usual 30 days, but it is the only way to be sure of acquiring the necessary DRM licences to allow you to view the programmes.

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